Stage 3 Motorsports Reviews
Based on 8 customer reviews and online research, stage3motorsports.com has a consumer rating of 1.0 out of 5 stars, indicating that most customers are not satisfied with Stage 3 Motorsports.
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Customer Reviews (8)
Worst of the worst customer sales and service.
A 4K order. Took my money in a second! But when i tried to contact them with question about the order they immediately cop and attitude and act like they don't know what your talking about, even after following there protocol for contacting there customer service or sale. Partials shipment and missing parts from items that were received with no concern from them. Still waiting on my order to be complete.
I ordered a full set of Bilstein Shocks and steering damper. My CC was charged within minutes. After a couple days trying to get shipping answers I was finally told the front shocks were not in stock and offered a refund. I ask for a refund. After a few days and no credit on my card I called and emailed again. After another few days I received the front shocks (yes I was told they were not in stock) and damper. Now the rear shocks are not in stock. A few more days pass and a couple phone calls later I receive a refund. They charged me full price (not what I paid) for what was shipped and refunded the difference. This difference was around $50 less. After numerous calls and emails I have received no responses. BUYER BEWARE
Ordered shocks, received email confirmation for delivery by the end of the month (2 weeks). Didnt receive the parts. Tried contacting through email, no response. Called sales and talked to a very smarta$$ guy. He told me that the order had been pushed back for 3 months. I asked why i had received no response or update, replied that it wS te "first time in histy" that it had happened. I asked for a refund and was told 3-5 business days
I ordered three items for my F150 from Stage 3 Motorsports:
1. Fox, Stage 1, Leveling Kit
2. Firestone Airbags
3. MAGNAFLOW muffler
The leveling kit and airbags worked perfectly; however, the muffler, not even close.
During the order process, the sales rep stated several times that the muffler would be a simple bolt on. Needless to say, the muffler delivered, REF NUM. 1694234 / muffler 12589, was completely different than stock.
I called several times to see how it could be rectified, but received repeated slaps to the face, "Sorry, nothing we can do".
1. I ordered thousands of dollars in parts and this is how I am treated... Wow!
2. This was 100% their error.
Needless to say, I will no longer be ordering anything from Stage 3 Motorsports.
I order a set of headers almost 2 monthes ago. They said "In stock" when ordered. They never sent them or a confirmation. 2 weeks later I called and spoke with Chris and he said there we're shipping anyday. Then he sends and email they will ship in 3 to 4 weeks.
When I cancelled (now 3 weeks after ordering and still with NO expected delivery time frame), he got mad and suggested I should have purchases the $300 more expensive model... I have emails to prove it!
In all, I cancelled the order 3 more times andyet they continued to refuse to cancel the order. When they found out that I already had the parts from someone else (now 8 weeks after originally ordering them), they then sent them out the very same day; coincidence I think NOT. These guys make smelly Dirt Bags look like angles!
I purchased an exhaust for almost 2 grand. Shows up, missing parts - I'm told I have to wait, they're pointing fingers, days to respond / and not their problem that I'm being charged for reassembly and shop time. I can go on more, but the point is, avoid them at all costs!
Ordered some 25 and 30 millimeter spacers, came in, found out they won't fit the premium package wheels on my car, didn't have that stated on their page either, got the 30mm in about 3 days *only good thing to come out of this btw* 25mm never shipped, told me it would be 10 weeks for shipping, asked for a refund and was never notified of it going through and was practically harassed for asking where my refund was when I didnt know it went through. Ryan, the customer support guy, seemed pretty snappy thru his emails. Overall a horrible experience, never buying from them again, and recommending everyone avoid them.
I ordered a oil catch can on April 24th. To this day May 11th my order still has not shipped. I tried this company in hope that the reviews were wrong but the reviews about this place are spot on. Ill be a one time only customer of stage 3 motorsports.
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